Mindful Business Charter Community Area

In this session we will hear from Mark Jones, DEI & Wellbeing Lead, and Sally Hulston, Partner, and it will include practical tips, takeaways, and a Q&A section.

Lewis Silkin is a UK-based commercial law firm, but the lessons shared in the session will be applicable across sectors, and will be of particular interest to anyone in professional services looking for practical examples of how to utilise feedback and information from employees to strengthen their wellbeing strategy.

Lewis Silkin, long recognised for its strong culture and commitment to wellbeing, signed the Charter in 2023 with the expectation that becoming a signatory would reinforce its dedication to staff wellbeing. Over time the firm found that the principles of the MBC were not being fully integrated into daily working life, so sought to further enhance its workplace environment by renewing its wellbeing strategy.

This case study will look at how the DEI Lead, in conjunction with the MBC, sought to understand the challenges of using the MBC as a catalyst for change. This was done through direct consultation with colleagues, by using AI to analyse the results of this consultation, and by building a working strategy to address themes raised from the feedback.

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